Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience? ❓Why does the… (2024)

Last Wednesday was an enlightening experience at Jheronimus Academy of Data Science future of customer service event! Engaging with industry peers and customers, I gained invaluable insights into the evolving landscape of AI-driven customer service. Grateful for the connections made and eager to apply these learnings in our strategies! 🌟#CustomerInsights #InnovationDrive #AIinCustomerService #Gratitude #MarketUnderstanding"

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🌐 Just pieced together this enlightening article on OSV's blog! Traverse the expansive universe of AI in customer support - far beyond mere chatbots. 🤖 We're diving into predictive analytics, customized customer journeys, and more! 🎯 𝗔 𝗻𝗼𝗻-𝗻𝗲𝗴𝗼𝘁𝗶𝗮𝗯𝗹𝗲 part 1 read for those engrained in the customer service sector! 📚👀 Feast your eyes on the full article right here: https://lnkd.in/eTNb9Tyd Share if you find it valuable! 👌

If you're curious about why data is such a big deal, join our upcoming webinar with Acquia where you will learn: -Why first-party data is important-What kind of data is needed to improve your customer engagement-How to identify key stakeholders to build a first-party data center of excellence-The ‘next best action’ with predictive analyticsDon't miss out! Register now: https://bit.ly/3OONt1S #AIIntegration #DataAnalysis #AI

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Irresistible products aren’t built on assumptions. 🤩 Download our free guide to immediately learn how to unlock next-level data and guarantee customer delight. 📊#mobileappdevelopment#mobileapp#customeranalytics#digitalanalytics#productmanagement #measurewhatmatters #customerexperience #userjourney #productanalytics #ai #mobileexperience #agiletransformation #agilemindset #agileleadership

Unleashing Customer Insights: 5 Clever Ways to Capture DataBrought to you by ClicksDaily.ioEnjoy!Silohhttps://lnkd.in/g5HCjzpp#clicksdailyio#Innovation#DataManagement#Ai#artificialintelligence #Machinelearning#Digitalmarketing#Technology#Creativity#Future#business

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Do you wish you could access game-changing customer insights in a matter of seconds and be able to take action instantly? This is the big vision! 👁️ Listen to Jackie Potts as she talks about how #GenerativeAI allows us to bring this vision to life: http://ow.ly/MJKU1050lkb

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Do you wish you could access game-changing customer insights in a matter of seconds and be able to take action instantly? This is the big vision! 👁️ Listen to Jackie Potts as she talks about how #GenerativeAI allows us to bring this vision to life: http://ow.ly/MJKU1050lkb

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Imagine, you can get game-changing customer insights in a matter of seconds and be able to take action instantly—this is the big vision! 👁️ Listen to Jackie Potts as she talks about how #generativeAI fuels this vision and allows us to bring this vision to life: https://ow.ly/YSc950Q3wpT#GameChangingCX #DesignBuildRun

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No better topic to discuss over breakfast than data & personalization 😎.Thank you Denise Persson & Snowflake for hosting our event yesterday morning with Simon Data along with special guest Jason John, CMO @ 1-800-FLOWERS.COM, INC.Some of my favorite discussion points:🎯 How optimal message frequency needs to be considered on a finer-grained basis across customer engagement, LTV, and other factors🎯 Best practices & learnings around effective collaboration between your marketing & your data teams🎯 What does personalization look like with 1000x more data than what's typically used today - and how does AI / LLMs fit into all of this?And thank you to all the great brands who attended and added perspective to the conversation!

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If you’re reccomending your products with a traditional grid that typically get skipped over to get reviews…Check out the new era of reccomedation displays!

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